GUIDES · AUSTRALIA
How to chase late payments
Most late payments are forgotten, not refused. A clear routine gets you paid sooner without damaging the relationship.
General information only, not accounting, tax or legal advice. Check with your accountant or the ATO where a decision depends on your circumstances. Written 30 October 2026 · last checked 30 October 2026.
Make it easy to pay
- Put the due date, the amount and how to pay at the top of the invoice.
- Agree payment terms before the work starts.
A simple reminder routine
- A friendly note a few days before the due date.
- A reminder the day after it's due.
- A firmer note at 14 days with the amount and a date to pay by.
- A phone call at 30 days.
If it still isn't paid
- Stop further work until the account is up to date.
- Put a final notice in writing.
- Get advice before using a debt collector or making a claim. Small business commissioners in each state can help with disputes.
In Plain
Today lists who owes you and how overdue each invoice is, so you know who to call first.
Official source
Try it
Open the demo's Today screen to see money owed by age.